Software Alternatives & Reviews

SightCall VS Blitzz

Compare SightCall VS Blitzz and see what are their differences

SightCall logo SightCall

SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

Blitzz logo Blitzz

Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.
  • SightCall Landing page
    Landing page //
    2023-09-22
  • Blitzz Landing page
    Landing page //
    2021-07-30

Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.

SightCall

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Blitzz

Website
blitzz.co
$ Details
freemium $35.0 / Monthly (Pro)
Platforms
Web iOS Android Browser Google Chrome Mac OSX Windows Linux Firefox Safari REST API Cross Platform Cloud iPhone JavaScript Salesforce ServiceNow Zendesk
Release Date
2017 January

SightCall features and specs

No features have been listed yet.

Blitzz features and specs

  • SMS: Choose how you invite your guest users. All of this can be configured based on your workspace domain.
  • No app download: Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
  • Screen sharing: Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
  • Augmented Reality: Use a Live pointer on a live video stream to navigate the end-user.
  • Markup Tools: Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
  • Silent Observer: Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
  • Optical Character Recognition: Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
  • Remote Flash Light: Agents can remotely turn ON and OFF mobile users flash-light
  • Remote Zoom: Remotely zoom with remote visual support features that enable you to view finite details.
  • Capture and Save Image: Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.

SightCall videos

SightCall Visual Support for Field Service Empowers Techs with Expert Communications

More videos:

  • Review - SightCall Visual Support for Salesforce Service Cloud
  • Tutorial - SightCall Tutorial

Blitzz videos

Remote Video Support with Blitzz

More videos:

  • Demo - Remote Video Inspections with Blitzz

Category Popularity

0-100% (relative to SightCall and Blitzz)
Communication
79 79%
21% 21
Customer Support
45 45%
55% 55
Messaging
100 100%
0% 0
Augmented Reality
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SightCall and Blitzz

SightCall Reviews

We have no reviews of SightCall yet.
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Blitzz Reviews

  1. Great and easy to use for video support

    What I like the best about Blitz is that it is an interactive and user-friendly interface. It’s hassle-free to use and understandability isn’t an issue. Its customer service is above par with prompt support option to walk you through any problems that you may face, which is highly unlikely given my experience with it.

    🏁 Competitors: Zoom
    👍 Pros:    First of all there is a free option that you try, and even this package has great possibilities. the best part, that you can customize your branding and sms text messages to meet your branding for remote video call invite
    👎 Cons:    Hard to find with the level of customer support these guys are providing
  2. "Beautiful and easy to use for video support App"

    What makes Blitzz perfect for us is that we're able to send a link to a customer for tech support, and they're able to instantly jump on a video call without having to download or install anything. As our customers are not always tech savvy, not educating them on a new tool allows us to meet them on their level, increasing our likelihood of helping them resolve their issues.

    🏁 Competitors: TechSee, SightCall
    👍 Pros:    I love that i can send a link over sms/whatsapp and tell someone to open it in chrome and just know that it will work. i have had almost no issues with the service in the several years that i have used it. my clients have found it easy to connect, and the screen share has been vital to my remote business.
    👎 Cons:    To be honest nothing! i think they should do a little more marketing, people don't know about them much! except that all looks good and okay for me!

What are some alternatives?

When comparing SightCall and Blitzz, you can also consider the following products

Digsby - Tagged makes it easy to meet and socialize with new people through games, shared interests, friend suggestions, browsing profiles, and much more.

TechSee - Intelligent visual customer support solution

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

NetSupport 24-7 - Innovative software solutions for schools and enterprises. Award winning Remote Control, Classroom Management, Safeguarding, Asset Management and ServiceDesk solutions. Learn more and get your FREE Trial today.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

ViiBE.co - The web technology of video assistance and ticketing system designed for technical support and after-sales services.