Software Alternatives, Accelerators & Startups

Sidequest for Slack VS Copper

Compare Sidequest for Slack VS Copper and see what are their differences

Sidequest for Slack logo Sidequest for Slack

Create and track personal or support team tasks, 100% inside Slack.

Copper logo Copper

Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.
  • Sidequest for Slack Landing page
    Landing page //
    2021-11-03

Sidequest creates helpdesks and task ticket queues entirely inside Slack, combining the best features of helpdesk systems and modern task managers.

  • Copper Landing page
    Landing page //
    2023-05-09

Sidequest for Slack

$ Details
paid Free Trial
Platforms
Browser Windows Android iOS Web Mac OSX Linux Cross Platform Slack
Release Date
2020 August

Copper

Website
copper.com
$ Details
-
Platforms
-
Release Date
-

Sidequest for Slack features and specs

  • Seamless Integration
    Sidequest integrates directly with Slack, allowing users to create and manage tasks without leaving the platform. This makes it convenient for users already utilizing Slack for team communication.
  • Improved Collaboration
    The app facilitates enhanced collaboration among team members by allowing for easy assignment and tracking of tasks within Slack, which can result in better project management and productivity.
  • User-Friendly Interface
    Sidequest offers a simple and intuitive interface that is easy for Slack users to adopt quickly, reducing the learning curve typically associated with new tools.
  • Prioritization and Tracking
    With features like task prioritization and tracking, Sidequest helps teams stay organized and focused on high-priority tasks, promoting efficiency.

Possible disadvantages of Sidequest for Slack

  • Limited Features
    While Sidequest is useful for basic task management, users who require advanced project management features might find it lacking compared to more robust platforms.
  • Dependency on Slack
    As a Slack app, Sidequest's functionality is tied to Slack, which may pose a limitation for teams that operate across multiple platforms or prefer standalone task management tools.
  • Notification Overload
    The integration with Slack might lead to an increase in notifications, which could become overwhelming for some users and potentially distract from other important conversations.
  • Scalability Issues
    Sidequest may not be suitable for larger teams or more complex projects due to potential limitations in handling a high volume of tasks or users efficiently.

Copper features and specs

  • Integration with Google Workspace
    Copper integrates seamlessly with Google Workspace, allowing users to manage CRM tasks directly within Gmail, Google Drive, Calendar, and other Google services. This native integration enhances productivity and reduces the need for switching between different applications.
  • User-friendly Interface
    The platform is designed with ease-of-use in mind, featuring an intuitive and straightforward user interface. This makes it accessible for users with varying levels of technical expertise.
  • Customization Options
    Copper provides a range of customization options, allowing users to tailor the CRM to their specific business processes and workflows. This flexibility can help businesses align the tool more closely with their unique needs.
  • Automated Workflow
    The CRM offers robust automation features, such as task automation, follow-up reminders, and automated data entry, which help save time and ensure that important activities are not missed.
  • Strong Customer Support
    Copper is known for its responsive customer support team, offering multiple channels for assistance including live chat, email, and phone support. This ensures users can quickly resolve any issues they encounter.

Possible disadvantages of Copper

  • Limited Advanced Features
    While Copper is powerful for basic CRM tasks, it lacks some of the advanced features found in more complex CRM systems, such as extensive analytics, advanced custom reporting, and intricate sales automation capabilities.
  • Cost
    Copper's pricing can be relatively high compared to other CRMs, especially for small businesses or startups with tight budgets. The costs can add up quickly, particularly when additional features or higher-tier plans are required.
  • Mobile App Limitations
    The mobile app, although functional, does not offer the same level of features and usability as the web version. Some users might find the mobile experience limiting for on-the-go CRM management.
  • Dependency on Google Workspace
    Since Copper is heavily integrated with Google Workspace, businesses not using Google services may find the CRM less attractive or useful. Additionally, any issues with Google services could impact CRM functionality.
  • Limited Third-Party Integrations
    Copper offers fewer third-party integrations compared to some other CRMs. This limitation can affect businesses that rely on a diverse set of tools and require their CRM to integrate with various software solutions.

Analysis of Copper

Overall verdict

  • Overall, Copper is considered a good CRM option, especially for small to medium-sized businesses that heavily use Google Workspace. It offers robust features, reliable performance, and good customer support, making it a viable choice for companies looking to streamline their customer relationship management.

Why this product is good

  • Copper (copper.com) is known for its intuitive CRM platform that integrates seamlessly with Google Workspace. It's designed to help businesses manage their relationships and sales processes efficiently. Users often praise its user-friendly interface, automation capabilities, and the ability to access information directly from their inboxes, which saves time and reduces the need to switch between different apps.

Recommended for

    Copper is highly recommended for small to medium-sized businesses, teams that rely on Google Workspace, and organizations looking for an intuitive and easy-to-use CRM solution. It's particularly suited for businesses looking to improve their sales processes and collaboration efficiency without the complexity of more intensive CRM systems.

Sidequest for Slack videos

Sidequest for Slack in 10 Minutes

Copper videos

How it Works - Copper (formerly ProsperWorks) Crm for Google

More videos:

  • Demo - Extended Copper (Formerly ProsperWorks) Web Demo
  • Review - prosperworks crm user review contact not in project is it a bug or feature?
  • Review - Equipment Review: The Best Copper Skillets
  • Review - Are Copper Peptides Worth the Hype? | Doctorly Reviews
  • Review - Mountain Review: Copper, Colorado

Category Popularity

0-100% (relative to Sidequest for Slack and Copper)
Project Management
100 100%
0% 0
CRM
2 2%
98% 98
Customer Support
100 100%
0% 0
Sales
0 0%
100% 100

User comments

Share your experience with using Sidequest for Slack and Copper. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sidequest for Slack and Copper

Sidequest for Slack Reviews

We have no reviews of Sidequest for Slack yet.
Be the first one to post

Copper Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Are you looking for a CRM system that is similar to Copper CRM but offers more features? There are a number of great CRM systems available that have a lot of the same features as Copper CRM. In this blog post, we’ll take a look at some of the best Copper CRM alternatives. Keep reading to learn more!
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
In Feb 2021, Copper CRM acquired Sherlock. This engagement analytics platform visualizes the entire customer journey and provides information about their intent, engagement, and product usage. With Sherlock, Copper CRM can entice sales teams from Salesforce. [25]
14 Best Copper CRM Alternatives to Use in 2022
The 14 best Copper alternative solutions mentioned in this CRM comparison for small businesses offer the same or better functionality than Copper CRM. Unlike Copper, these tools not only integrate with G Suite but a variety of other software, providing you the room to work with the tools you like.
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Great article Michael! One addition which would be perfect for this list would be ProsperWorks (https://www.prosperworks.com/), a simple CRM for Google Apps. ProsperWorks, seamlessly integrates with Gmail and is highly recommended for small businesses as it is very simple and easy to use with almost zero data entry. Would love to hear what you think!

Social recommendations and mentions

Based on our record, Copper seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sidequest for Slack mentions (0)

We have not tracked any mentions of Sidequest for Slack yet. Tracking of Sidequest for Slack recommendations started around Mar 2021.

Copper mentions (1)

  • Is there anyone taking on Salesforce and Hubspot?
    I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 2 years ago

What are some alternatives?

When comparing Sidequest for Slack and Copper, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Roby - Refreshingly simple helpdesk for Slack & Teams users

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.