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Sidequest for Slack VS Labidesk

Compare Sidequest for Slack VS Labidesk and see what are their differences

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Seamless project management and collaboration for your team. featured
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Sidequest for Slack logo Sidequest for Slack

Create and track personal or support team tasks, 100% inside Slack.

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Sidequest for Slack Landing page
    Landing page //
    2021-11-03

Sidequest creates helpdesks and task ticket queues entirely inside Slack, combining the best features of helpdesk systems and modern task managers.

  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Sidequest for Slack

Website
getsidequest.app
Pricing URL
Official Sidequest for Slack Pricing
$ Details
paid Free Trial
Platforms
Browser Windows Android iOS Web Mac OSX Linux Cross Platform Slack
Release Date
2020 August
Edit details

Labidesk

Website
labidesk.com
Pricing URL
Official Labidesk Pricing
$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Release Date
-
Edit details

Sidequest for Slack videos

+ Add

Sidequest for Slack in 10 Minutes

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Sidequest for Slack and Labidesk)

Sidequest for Slack

Labidesk

Project Management
100 100%
Project Management
0% 0
Customer Support
32 32%
Customer Support
68% 68
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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What are some alternatives?

When comparing Sidequest for Slack and Labidesk, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Roby - Refreshingly simple helpdesk for Slack & Teams users

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

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