Software Alternatives, Accelerators & Startups

Sidequest for Slack VS incident.io

Compare Sidequest for Slack VS incident.io and see what are their differences

Sidequest for Slack logo Sidequest for Slack

Create and track personal or support team tasks, 100% inside Slack.

incident.io logo incident.io

Create, manage and resolve incidents directly in Slack. Leave the rest to us.
  • Sidequest for Slack Landing page
    Landing page //
    2021-11-03

Sidequest creates helpdesks and task ticket queues entirely inside Slack, combining the best features of helpdesk systems and modern task managers.

  • incident.io Landing page
    Landing page //
    2023-07-20

incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.

Sidequest for Slack

$ Details
paid Free Trial
Platforms
Browser Windows Android iOS Web Mac OSX Linux Cross Platform Slack
Release Date
2020 August

incident.io

$ Details
paid Free Trial $16.0 / Monthly (per incident responder)
Platforms
Web Mobile
Release Date
-

Sidequest for Slack videos

Sidequest for Slack in 10 Minutes

incident.io videos

How incident.io works | incident.io demo

Category Popularity

0-100% (relative to Sidequest for Slack and incident.io)
Project Management
100 100%
0% 0
Incident Management
0 0%
100% 100
Task Management
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

Share your experience with using Sidequest for Slack and incident.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, incident.io seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sidequest for Slack mentions (0)

We have not tracked any mentions of Sidequest for Slack yet. Tracking of Sidequest for Slack recommendations started around Mar 2021.

incident.io mentions (31)

  • Incident Write-ups
    There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: about 1 year ago
  • Seeking Opinions on Atlassian Statuspage Alternatives
    My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: about 1 year ago
  • What was the biggest or most interesting incident you worked on?
    We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: over 1 year ago
  • rootly Vs firehydrant, any experience?
    Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: over 1 year ago
  • Postmortems, tracking and keeping them
    I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
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What are some alternatives?

When comparing Sidequest for Slack and incident.io, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

PagerDuty - Cloud based monitoring service

Roby - Refreshingly simple helpdesk for Slack & Teams users

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.