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Sideline VS NICE inContact

Compare Sideline VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Sideline logo Sideline

Sideline™ is the free 2nd number for your smartphone. It uses your existing carrier network so your 2nd number works anywhere your cell phone does.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Sideline Landing page
    Landing page //
    2023-07-07
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Sideline videos

+ Add

Sideline App Review for iPhone and Android 2020

More videos:

  • Review - Get A Second Number With Sideline Phone App!
  • Review - Get Second Phone Number on iPhone with the Sideline App

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Sideline and NICE inContact)

Sideline

NICE inContact

Communication
16 16%
Communication
84% 84
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
14 14%
Enterprise Communication
86% 86
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sideline and NICE inContact

Sideline Reviews

We have no reviews of Sideline yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Sideline and NICE inContact, you can also consider the following products

TextNow - TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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