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ServiceNow VS MailArchiva

Compare ServiceNow VS MailArchiva and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

MailArchiva logo MailArchiva

MailArchiva is an email archiving, email compliance, and e-Discovery enterprise server.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • MailArchiva Landing page
    Landing page //
    2022-04-23

MailArchiva is an enterprise-level email archiving, e-discovery, forensics and compliance solution. MailArchiva has been installed in some of the world's most demanding IT environments since 2006. The server is designed to make the storage and retrieval of long-term email data as convenient as possible and is ideal for companies needing to satisfy e-Discovery records requests in a timely and accurate manner.

ServiceNow

Website
servicenow.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

MailArchiva

Website
mailarchiva.com
Pricing URL
Official MailArchiva Pricing
$ Details
freemium $490.5 / Annually (10 users)
Platforms
Linux Windows Web
Release Date
2006 January
Edit details

ServiceNow features and specs

No features have been listed yet.

MailArchiva features and specs

  • Synchronize emails, folders, calendar and contacts: Yes
  • Search using query builder or powerful query language: Yes
  • Bulk export to popular formats: Yes, PDF, PST and others
  • Search using query builder or powerful query language: Yes
  • Generate report on search results: Yes
  • Search inside attachment content: Yes
  • Bookmark frequently used search queries and run unattended: Yes
  • Chart social relations between users: Yes
  • Tag relevant items and share notes with users: Yes
  • Share access to mailboxes with multiple users or groups: Yes
  • Browse mailbox folders, calendar and contacts: Yes
  • View & export conversation threads: Yes
  • Restore data to mailboxes: Yes
  • Render attachment content inside exported PDF's: Yes
  • Export search results to CSV format: Yes
  • Establish authenticity of email data: Yes
  • Analyse traffic breakdown over time: Yes
  • View real-time charts and status alerts: Yes
  • Monitor server performance via JMX: Yes
  • Index and display journal envelope fields: Yes
  • Maintain a detailed audit trail of all system activity: Yes
  • Define retention policies and place hold on items: Yes
  • Protect against tampering of archive data: Yes
  • Archive emails, calendars and contacts: Yes
  • Archive to object storage or compound archive files: Yes
  • Rollover data into separate volumes per size or date: Yes
  • Auto backup of incoming data: Yes
  • Import data from common formats & mail servers : Yes
  • Search from anywhere using a web browser: Yes
  • Supports most mail servers and services (e.g. MS Exchange, Office 365, Google Workspace and others): Yes
  • Multi language and region support: Yes
  • Context sensitive help & online knowledge base: Yes
  • Login using TOTP based authentication: Yes
  • Data encrypted using AES-256: Yes
  • Manage certificates and TLS used throughout: Yes
  • Scan for viruses: Yes
  • Login to web console using AD, Azure, Google or LDAP credentials: Yes
  • Retrieve & search data using REST API: Yes

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

MailArchiva videos

+ Add

MailArchiva Intro

Category Popularity

0-100% (relative to ServiceNow and MailArchiva)

ServiceNow

MailArchiva

Help Desk
100 100%
Help Desk
0% 0
Email Archiving
0 0%
Email Archiving
100% 100
Project Management
100 100%
Project Management
0% 0
Email Management
0 0%
Email Management
100% 100

User comments

Share your experience with using ServiceNow and MailArchiva. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and MailArchiva

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

MailArchiva Reviews

  1. Unashamed self-review

    Being one of the product's primary developers, I have a naturally biased opinion. However, I'd just want to state that, while there is always space for improvement, I believe that after 16 years of development, MailArchiva is presently in excellent shape for any firm, small or large, whose needs are aligned with common email archiving or e-discovery requirements.

    🏁 Competitors: MailStore, Cryoserver, Gfi Mailarchiver, Symantec Enterprise Vault, ArcTitan, Mimecast Cloud Archive
    👍 Pros:    Fast & accurate search|Tight integration with microsoft 365|Quick import from mail services|Flexible bulk export options
    👎 Cons:    Standalone solution

Social recommendations and mentions

MailArchiva might be a bit more popular than ServiceNow. We know about 2 links to it since March 2021 and only 2 links to ServiceNow. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

MailArchiva mentions (2)

  • Piler (piler.org)
    I started to look at mailarchiva (https://mailarchiva.com up to 9 inboxes) and came across piler. Source: over 1 year ago
  • How do you handle email retention
    You should be running a mail archive so that no matter what a message can be retrieved - I like mailarchiva - does the job and they dont price gouge https://mailarchiva.com/. Source: about 3 years ago

What are some alternatives?

When comparing ServiceNow and MailArchiva, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Vaultastic - Vaultastic’s on-demand SaaS platform provides Protection, Visibility & Control for your Critical Business Data with Agile Cloud Archival.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

MailBakup - Mailbakup is an all-in-one IT solution that provides an in-demand set of e-mail backup solution to save valuable data from the web-based email account to location derive easily and quickly.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

MailVault - MailVault is a cloud-based IT software that archives and self-prunes based on user settings.

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