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ServiceNow VS GLPI

Compare ServiceNow VS GLPI and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

GLPI logo GLPI

GLPI is the Information Resource-Manager with an additional Administration- Interface.
  • ServiceNow Landing page
    Landing page //
    2022-07-12
  • GLPI Landing page
    Landing page //
    2023-10-18

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

GLPI videos

+ Add

Como Utilizar GLPI

More videos:

  • Review - Webinar: introduction to GLPI Network Cloud
  • Review - GLPI: Service Management software powered by open source.
  • Review - GLPI: inventory software at nuclear power plant in USA

Category Popularity

0-100% (relative to ServiceNow and GLPI)

ServiceNow

GLPI

Help Desk
91 91%
Help Desk
9% 9
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceNow and GLPI

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

GLPI Reviews

Best Free Asset Tracking Software
Since it's an open source service, the occasional bug or hiccup should be expected. If you need a more reliable version of GLPI, you can pay for a warranty that ensures a “stable and predictable performance” thanks to a team of techs. While the free version tracks unlimited assets, anyone who wants the paid version with warranty and support will need to pay for a plan tier...
Source: tech.co

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

GLPI mentions (0)

We have not tracked any mentions of GLPI yet. Tracking of GLPI recommendations started around Mar 2021.

What are some alternatives?

When comparing ServiceNow and GLPI, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

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