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Servicely.ai VS tawk.to

Compare Servicely.ai VS tawk.to and see what are their differences

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Servicely.ai logo Servicely.ai

IT Service Management (ITSM) | Intelligent Platform | AI-Powered Service Management

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • Servicely.ai Landing page
    Landing page //
    2023-01-05

Servicely is the industry's first native AI-powered service management platform designed to help customers automate workflows and augment their agent workforce. With ITIL aligned processes, users are able to migrate in days rather than months with extensible features that ensure there will be no limitations on supporting your business needs!

  • tawk.to Landing page
    Landing page //
    2023-07-22

Servicely.ai

Website
servicely.ai
Pricing URL
Official Servicely.ai Pricing
$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 January
Edit details

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Servicely.ai features and specs

  • Incident Management: ITIL Incident with automated Incident resolution and assignment
  • Problem Management: ITIL Problem Management
  • Change management: ITIL Change management with impact and Forward Schedule of Change
  • Request tracking & automation: Request management with workflows and approvals
  • Self Service Portal: Self-service portal with knowledge and AI-powered virtual agent
  • Service catalog: Service catalog with workflows and approvals
  • IT Asset Management: Hardware and Software Asset Management
  • Knowledge Management: Knowledge management
  • Automated workflow: AI-powered workflow
  • Dashboards & visualizations: Dashboards and reporting
  • Workflow Management: Build custom workflows for any business process
  • SaaS: Native SaaS with common browser support
  • Mobile App: Access from anywhere with any device

tawk.to features and specs

No features have been listed yet.

Servicely.ai videos

+ Add

Introduction to AI-Powered ITSM

More videos:

  • Review - Servicely.ai automatically resolving requests based on Learning by Observing Service Desk Agents

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to Servicely.ai and tawk.to)

Servicely.ai

tawk.to

Help Desk
4 4%
Help Desk
96% 96
Customer Support
0 0%
Customer Support
100% 100
Service Desk
100 100%
Service Desk
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Servicely.ai and tawk.to

Servicely.ai Reviews

We have no reviews of Servicely.ai yet.
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tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Servicely.ai mentions (0)

We have not tracked any mentions of Servicely.ai yet. Tracking of Servicely.ai recommendations started around Oct 2021.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 11 months ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: 12 months ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 1 year ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 1 year ago
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What are some alternatives?

When comparing Servicely.ai and tawk.to, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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