Servicely.ai

IT Service Management (ITSM) | Intelligent Platform | AI-Powered Service Management.

Servicely is the industry's first native AI-powered service management platform designed to help customers automate workflows and augment their agent workforce. With ITIL aligned processes, users are able to migrate in days rather than months with extensible features that ensure there will be no limitations on supporting your business needs!

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2023-01-05

Features & Specs

Incident Management

ITIL Incident with automated Incident resolution and assignment
Problem Management

ITIL Problem Management
Change management

ITIL Change management with impact and Forward Schedule of Change
Request tracking & automation

Request management with workflows and approvals
Self Service Portal

Self-service portal with knowledge and AI-powered virtual agent
Service catalog

Service catalog with workflows and approvals
IT Asset Management

Hardware and Software Asset Management
Knowledge Management

Knowledge management
Automated workflow

AI-powered workflow
Dashboards & visualizations

Dashboards and reporting
Workflow Management

Build custom workflows for any business process
SaaS

Native SaaS with common browser support
Mobile App

Access from anywhere with any device

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Videos

Introduction to AI-Powered ITSM

Servicely.ai automatically resolving requests based on Learning by Observing Service Desk Agents

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