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ServiceAide VS BoldDesk

Compare ServiceAide VS BoldDesk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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ServiceAide logo ServiceAide

ServiceAide provides cloud based Enterprise Service Management Solutions

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • ServiceAide Landing page
    Landing page //
    2023-09-12

Provide better digital experiences. Automate processes from services to technical workflows and business processes with best-in-class enterprise service management solutions. Powered by AI.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

ServiceAide

Website
serviceaide.com
Pricing URL
-
$ Details
paid $60.0 (Per Seat)
Platforms
-
Release Date
2018 January
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

ServiceAide features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

ServiceAide videos

+ Add

ServiceAide, Inc on TALK BUSINESS 360 TV

More videos:

  • Review - ServiceAide Cloud Service Management Installing Asset Discovery Manager

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to ServiceAide and BoldDesk)

ServiceAide

BoldDesk

Help Desk
15 15%
Help Desk
85% 85
Customer Support
7 7%
Customer Support
93% 93
IT Service Management
100 100%
IT Service Management
0% 0
CRM
0 0%
CRM
100% 100

Questions and Answers

As answered by people managing ServiceAide and BoldDesk.

Why should a person choose your product over its competitors?

ServiceAide's answer

Our Flexibility and dedication to our customers success. On top of retaining a full suite of enterprise functionality our price point will dramatically improve your ROI compared to other BlueChip service managment solutions.

What's the story behind your product?

ServiceAide's answer

Founded with a focus on AI all the way back 2017!

Who are some of the biggest customers of your product?

ServiceAide's answer

Florida Power and Light, GRU, Academy Bank, Henrico, Henny Penny

User comments

Share your experience with using ServiceAide and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceAide mentions (0)

We have not tracked any mentions of ServiceAide yet. Tracking of ServiceAide recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing ServiceAide and BoldDesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Now Platform - Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

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