Software Alternatives & Reviews

Service Provider Pro VS Birdeye

Compare Service Provider Pro VS Birdeye and see what are their differences

Service Provider Pro logo Service Provider Pro

Client Portal Software. Productize your services and turn your agency into a profitable and scalable system.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Service Provider Pro Landing page
    Landing page //
    2023-03-06

SPP is for agencies who want to productize their services.

It's CRM, helpdesk and messaging, billing and client portal software all rolled into one. A professional back office for your clients with their past orders, tickets, and invoices.

You can easily create beautiful order forms and sell one-time services, subscriptions, free and paid trials, setup fees, and pricing variants. SPP also gives you a birds-eye view of assigned orders, pending orders requiring inputs, and requested revisions.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Service Provider Pro features and specs

  • Billing/Invoicing: Yes
  • Help desk & requests management: Yes
  • Project Management: Yes
  • Shopping cart: Yes
  • CRM: YES
  • Forms: Yes
  • Messaging: Yes
  • Referral management: Yes

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Service Provider Pro videos

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Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Service Provider Pro and Birdeye)
Recurring Subscription Billing
Reputation Management
0 0%
100% 100
Project Management
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Service Provider Pro and Birdeye

Service Provider Pro Reviews

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Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Birdeye might be a bit more popular than Service Provider Pro. We know about 6 links to it since March 2021 and only 6 links to Service Provider Pro. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Service Provider Pro mentions (6)

  • Which nocode tool to build a special kind of client portal?
    Why do you need custom solution for this? Projects like https://spp.co/ and https://manyrequests.com/ exists. Source: 10 months ago
  • Which nocode tool to build a special kind of client portal?
    Why don't you just manually do it until you have 2 clients and then pay for https://spp.co/. Source: 10 months ago
  • [HIRING] Set up cross-site conversion tracking for my Google Ads property via Google Tag Manager - $200
    The CRM software (spp.co) has a Google Tag Manager integration. I need you to set up conversion tracking that syncs the conversions with my Google Ads campaign. The landing page is written in NuxtJS. Source: 12 months ago
  • Looking for a client management solution for my subscription-based service. Any recommendations?
    I think you might be looking for https://spp.co. Source: about 2 years ago
  • What admin software do you use for your small or freelance business?
    I heard about https://spp.co/ on Tropical MBA might be the all-in-one solution you need. Source: over 2 years ago
View more

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Service Provider Pro and Birdeye, you can also consider the following products

Function Point - Function Point is project management software tailored to the unique and specific demands of creative professionals.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Client Portal - A client-friendly way to keep your projects organised

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Klient - Klient is a service automation software that allows for the professional to bring the results that make more revenue for your organization.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.