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SendBoard VS SolarWinds Service Desk

Compare SendBoard VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SendBoard logo SendBoard

Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • SendBoard Landing page
    Landing page //
    2023-01-24

Get work out of your inbox and into Trello. With SendBoard you can connect Trello to a shared email address like hello@example.com.

There’s a use case for every team.

  • Email Help Desk - Stay organized, respond faster & keep customers happy.
  • Email CRM - Visualize your customers and deals as cards in Trello.
  • Email Workflow - Improve email processes with structured stages of work.
  • Email Automation - Use Butler to automate tasks and send emails for you.

Get the full power of Trello to help you win at email.

Email in Trello

Use SendBoard to engage with people outside of your Trello team.

  • Support@ - Create an email support desk to manage requests from customers / employees.
  • Accounts@ - Collaborate on finance emails with customers, suppliers and team members.
  • Bugs@ - Use a form to capture bug reports that are sent to Trello via email. Reply to follow up.
  • Careers@ - Organise incoming CVs, discuss candidates, and reply from within Trello.
  • Sales@ - Keep your pipeline organized in Trello. Email your leads directly from a card.
  • Orders@ - Receive new orders via email & track workflows in Trello. Automate with Butler.

Watch a DEMO VIDEO of SendBoard in action.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

SendBoard

Website
sendboard.com
Pricing URL
Official SendBoard Pricing
$ Details
freemium $7.5 / Monthly (Per user for Essential Plan: Unlimited boards. Up to 5 users.)
Platforms
Web Android iOS Trello
Release Date
2019 September
Edit details

SolarWinds Service Desk

Website
solarwinds.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SendBoard features and specs

  • Email Templates: Yes
  • Email Integration: yes
  • Email Marketing Automation: Yes
  • Email notifications: Yes
  • Attachments: Yes
  • Custom Domains: Yes
  • Various collaboration features: Yes
  • Trello integration: Yes
  • Automated Communications: Yes
  • Automation: Yes
  • Search and Filtering: Yes
  • Comments: Yes
  • Communication history: Yes

SolarWinds Service Desk features and specs

No features have been listed yet.

SendBoard videos

+ Add

SendBoard - Power-Up Your Email in Trello

More videos:

  • Demo - Demo of email in Trello with SendBoard

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to SendBoard and SolarWinds Service Desk)

SendBoard

SolarWinds Service Desk

Customer Support
100 100%
Customer Support
0% 0
Help Desk
5 5%
Help Desk
95% 95
Service Desk
0 0%
Service Desk
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using SendBoard and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SendBoard and SolarWinds Service Desk

SendBoard Reviews

We have no reviews of SendBoard yet.
Be the first one to post

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing SendBoard and SolarWinds Service Desk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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