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SendBoard VS Jira Service Desk

Compare SendBoard VS Jira Service Desk and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

SendBoard logo SendBoard

Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • SendBoard Landing page
    Landing page //
    2023-01-24

Get work out of your inbox and into Trello. With SendBoard you can connect Trello to a shared email address like hello@example.com.

There’s a use case for every team.

  • Email Help Desk - Stay organized, respond faster & keep customers happy.
  • Email CRM - Visualize your customers and deals as cards in Trello.
  • Email Workflow - Improve email processes with structured stages of work.
  • Email Automation - Use Butler to automate tasks and send emails for you.

Get the full power of Trello to help you win at email.

Email in Trello

Use SendBoard to engage with people outside of your Trello team.

  • Support@ - Create an email support desk to manage requests from customers / employees.
  • Accounts@ - Collaborate on finance emails with customers, suppliers and team members.
  • Bugs@ - Use a form to capture bug reports that are sent to Trello via email. Reply to follow up.
  • Careers@ - Organise incoming CVs, discuss candidates, and reply from within Trello.
  • Sales@ - Keep your pipeline organized in Trello. Email your leads directly from a card.
  • Orders@ - Receive new orders via email & track workflows in Trello. Automate with Butler.

Watch a DEMO VIDEO of SendBoard in action.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

SendBoard

Website
sendboard.com
Pricing URL
Official SendBoard Pricing
$ Details
freemium $7.5 / Monthly (Per user for Essential Plan: Unlimited boards. Up to 5 users.)
Platforms
Web Android iOS Trello
Release Date
2019 September
Edit details

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SendBoard features and specs

  • Email Templates: Yes
  • Email Integration: yes
  • Email Marketing Automation: Yes
  • Email notifications: Yes
  • Attachments: Yes
  • Custom Domains: Yes
  • Various collaboration features: Yes
  • Trello integration: Yes
  • Automated Communications: Yes
  • Automation: Yes
  • Search and Filtering: Yes
  • Comments: Yes
  • Communication history: Yes

Jira Service Desk features and specs

No features have been listed yet.

SendBoard videos

+ Add

SendBoard - Power-Up Your Email in Trello

More videos:

  • Demo - Demo of email in Trello with SendBoard

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to SendBoard and Jira Service Desk)

SendBoard

Jira Service Desk

Customer Support
7 7%
Customer Support
93% 93
Help Desk
3 3%
Help Desk
97% 97
Project Management
0 0%
Project Management
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using SendBoard and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SendBoard and Jira Service Desk

SendBoard Reviews

We have no reviews of SendBoard yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing SendBoard and Jira Service Desk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Usedesk - Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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