Software Alternatives & Reviews

Scorebuddy VS VCC Live

Compare Scorebuddy VS VCC Live and see what are their differences

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

VCC Live logo VCC Live

VCC Live is a cloud-based call center software.
  • Scorebuddy Landing page
    Landing page //
    2023-06-17
  • VCC Live Landing page
    Landing page //
    2023-09-15

Scorebuddy videos

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

VCC Live videos

VCC Live Service 3/22/2020

More videos:

  • Review - VCC LIVE Service 4/5/2020 (Palm Sunday)

Category Popularity

0-100% (relative to Scorebuddy and VCC Live)
Communication
71 71%
29% 29
Business & Commerce
69 69%
31% 31
Work Management
79 79%
21% 21
Online Services
66 66%
34% 34

User comments

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What are some alternatives?

When comparing Scorebuddy and VCC Live, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

klaus - Conversation review tool for support teams

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

CallMiner Eureka - Speech Analytics