Software Alternatives & Reviews
Register | Login

Scorebuddy VS PlayVox

Compare Scorebuddy VS PlayVox and see what are their differences

TramaTM
Protect your brand. Register your trademark. Free verification. Simple online process. Transparent price. Money back guarantee. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Scorebuddy Landing page
    Landing page //
    2023-06-17
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Scorebuddy videos

+ Add

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Scorebuddy and PlayVox)

Scorebuddy

PlayVox

Communication
53 53%
Communication
47% 47
Business & Commerce
59 59%
Business & Commerce
41% 41
Work Management
44 44%
Work Management
56% 56
Online Services
53 53%
Online Services
47% 47

User comments

Share your experience with using Scorebuddy and PlayVox. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Scorebuddy and PlayVox, you can also consider the following products

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

klaus - Conversation review tool for support teams

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Loading...