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Scorebuddy VS Calabrio ONE

Compare Scorebuddy VS Calabrio ONE and see what are their differences

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Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • Scorebuddy Landing page
    Landing page //
    2023-06-17
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

Scorebuddy videos

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Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Calabrio ONE videos

No Calabrio ONE videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Scorebuddy and Calabrio ONE)

Scorebuddy

Calabrio ONE

Communication
55 55%
Communication
45% 45
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Support
0 0%
Customer Support
100% 100
Work Management
58 58%
Work Management
42% 42

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scorebuddy and Calabrio ONE

Scorebuddy Reviews

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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Scorebuddy and Calabrio ONE, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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