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Scorebuddy VS CallTrackingMetrics

Compare Scorebuddy VS CallTrackingMetrics and see what are their differences

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Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

CallTrackingMetrics logo CallTrackingMetrics

Know who is calling and how they found you. Maximize the return on your advertising.
  • Scorebuddy Landing page
    Landing page //
    2023-06-17
  • CallTrackingMetrics Landing page
    Landing page //
    2023-10-10

Scorebuddy videos

+ Add

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

CallTrackingMetrics videos

+ Add

CallTrackingMetrics Review: Way more than just call tracking

More videos:

  • Review - CallTrackingMetrics Review: Your Basic Call Tracking Software
  • Demo - CallTrackingMetrics Product Demo

Category Popularity

0-100% (relative to Scorebuddy and CallTrackingMetrics)

Scorebuddy

CallTrackingMetrics

Communication
41 41%
Communication
59% 59
Business & Commerce
100 100%
Business & Commerce
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Work Management
100 100%
Work Management
0% 0

User comments

Share your experience with using Scorebuddy and CallTrackingMetrics. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, CallTrackingMetrics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Scorebuddy mentions (0)

We have not tracked any mentions of Scorebuddy yet. Tracking of Scorebuddy recommendations started around Mar 2021.

CallTrackingMetrics mentions (1)

What are some alternatives?

When comparing Scorebuddy and CallTrackingMetrics, you can also consider the following products

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Genesys Engage - Contact Center Operations

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