CallTrackingMetrics
Genesys Cloud
NICE inContact
Genesys Engage
Invoca
DialogTech
Genesys PureConnect
Aircall
Stella Connect
Scorebuddy
PlayVox
Observe.AI
klaus
Genesys
Infobip
CallMiner Eureka
CallTrackingMetrics Stella ConnectStella Connect might be a bit more popular than CallTrackingMetrics. We know about 1 link to it since March 2021 and only 1 link to CallTrackingMetrics. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use a third-party service like callrail or calltrackingmetrics. There are many competitors to those two as well to pick from. Source: about 3 years ago
Taking a look, https://stellaconnect.com/ (where the email came from) is a company that other firms use to collect feedback for customer service. So it might have actually been legitimate. Source: almost 2 years ago
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
Genesys Engage - Contact Center Operations
Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
