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Scopedesk VS Genesys PureConnect

Compare Scopedesk VS Genesys PureConnect and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Scopedesk logo Scopedesk

Customer support ticketing management solution

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Scopedesk Landing page
    Landing page //
    2023-07-03
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to Scopedesk and Genesys PureConnect)

Scopedesk

Genesys PureConnect

Customer Support
13 13%
Customer Support
87% 87
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Scopedesk and Genesys PureConnect, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

osTicket - osTicket is a widely-used open source support ticket system.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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