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Scopedesk VS Genesys Cloud

Compare Scopedesk VS Genesys Cloud and see what are their differences

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Scopedesk logo Scopedesk

Customer support ticketing management solution

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Scopedesk Landing page
    Landing page //
    2023-07-03
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Scopedesk videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Scopedesk and Genesys Cloud)

Scopedesk

Genesys Cloud

Customer Support
13 13%
Customer Support
87% 87
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Scopedesk and Genesys Cloud, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

osTicket - osTicket is a widely-used open source support ticket system.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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