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Scc VS ManageEngine ServiceDesk Plus

Compare Scc VS ManageEngine ServiceDesk Plus and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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Scc logo Scc

SCC is Europe’s largest independent technology solutions company, providing European businesses and public sector organisations with rapid returns on their investment in IT.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • Scc Landing page
    Landing page //
    2023-09-25
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

Scc features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Scc videos

+ Add

SCC- REVIEW ON MY HONDA CIVIC 1.6 VTEC SPORT SE 2023!

More videos:

  • Review - COAL is getting COLDER? SCC 3Q2022 Stock Analysis | BEST Stocks to BUY now in the Philippines |
  • Review - SCC and DMC Special Dividends for 2022? | PSE |

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to Scc and ManageEngine ServiceDesk Plus)

Scc

ManageEngine ServiceDesk Plus

IT Management
16 16%
IT Management
84% 84
Help Desk
6 6%
Help Desk
94% 94
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Project Management
100 100%
Project Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scc and ManageEngine ServiceDesk Plus

Scc Reviews

We have no reviews of Scc yet.
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ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing Scc and ManageEngine ServiceDesk Plus, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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