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Satmetrix VS Nicereply

Compare Satmetrix VS Nicereply and see what are their differences

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Satmetrix logo Satmetrix

Satmetrix provides cloud-based customer experience management software for companies of all sizes.

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
  • Satmetrix Landing page
    Landing page //
    2023-06-27
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

Satmetrix videos

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Nicereply videos

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Email Feedback By Nicereply.com

Category Popularity

0-100% (relative to Satmetrix and Nicereply)

Satmetrix

Nicereply

Surveys
23 23%
Surveys
77% 77
Customer Feedback
29 29%
Customer Feedback
71% 71
Business & Commerce
100 100%
Business & Commerce
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

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What are some alternatives?

When comparing Satmetrix and Nicereply, you can also consider the following products

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

Google Forms - Simple web forms from Google.

Smg360 - Smg360 is a customer experience management software that improves the customer experience.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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