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Nicereply VS Smg360

Compare Nicereply VS Smg360 and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
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  4. » Alternatives

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Smg360 logo Smg360

Smg360 is a customer experience management software that improves the customer experience.
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...
  • Smg360 Landing page
    Landing page //
    2023-10-01

Nicereply videos

+ Add

Email Feedback By Nicereply.com

Smg360 videos

+ Add

Pair Your Phone with SMG360

More videos:

  • Tutorial - How to Download SMG360 to your Phone

Category Popularity

0-100% (relative to Nicereply and Smg360)

Nicereply

Smg360

Surveys
64 64%
Surveys
36% 36
Business & Commerce
0 0%
Business & Commerce
100% 100
Forms And Surveys
100 100%
Forms And Surveys
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Nicereply and Smg360, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

Google Forms - Simple web forms from Google.

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Amity - Amity's Customer Relationship Hub simplifies customer success management.

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