Software Alternatives, Accelerators & Startups

Sanebox VS HelpScout

Compare Sanebox VS HelpScout and see what are their differences

Sanebox logo Sanebox

SaneBox is a cloud-based service that allows users to filter and manage their emails.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Sanebox Landing page
    Landing page //
    2023-05-12
  • HelpScout Landing page
    Landing page //
    2023-07-14

Sanebox videos

How to Use Sanebox to Tackle your Inbox

More videos:

  • Review - REVIEW: Is SaneBox an Email Management Winner?
  • Review - Is SaneBox Right for You? (Easy Email Management)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Sanebox and HelpScout)
Email Management
100 100%
0% 0
Help Desk
0 0%
100% 100
Email Automation
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sanebox and HelpScout

Sanebox Reviews

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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Sanebox. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sanebox mentions (1)

  • Would you trust some company that asks for your full email access and says they will only access your email headers for the sake of filtering out the junk?
    I see no specific issue with sanebox.com, however it appears that they are only offering a service you can do on your own. Honestly, do you really get that much SPAM? Source: over 1 year ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Sanebox and HelpScout, you can also consider the following products

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Unroll.me - A cleaner inbox is just a click away! Unroll.Me gives you the tools you need to manage a cluttered mailbox full of pesky subscriptions emails.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SpamTitan - Comprehensive Email Protection. 99.99% Spam Detection. Blocks phishing, viruses, malware and other email threats.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!