Software Alternatives & Reviews

SolarWinds Service Desk VS MirrorFly

Compare SolarWinds Service Desk VS MirrorFly and see what are their differences

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

MirrorFly logo MirrorFly

World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • MirrorFly Landing page
    Landing page //
    2023-07-23

MirrorFly is a highly secure and scalable real-time communication solution provider that offers voice, video and chat SDKs for all unique business use cases. With over 150+ enriched features like screen sharing, whiteboard, voice/video conferencing and recording, etc., the suite enables ease of integration on any application - Android, web and iOS and device regardless. Besides, the suite is also HIPAA and GDPR compatible to secure in-app interactions with utmost privacy across niches.

Highlight Features of MirrorFly.

  1. Enterprise Communication SDK
  2. 100% Customizable Solution
  3. Data Channel
  4. Screen Sharing
  5. Video Conferencing
  6. Interactive Live Broadcasting
  7. Push to Talk (walkie Talkie)
  8. Voip Calling (Data Calling)
  9. SIP Calling (App to Phone)
  10. Cross-platform Messaging

SolarWinds Service Desk videos

Why Choose Samanage IT Service Management Software?

More videos:

  • Review - SolarWinds Service Desk Overview
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

MirrorFly videos

Our Twin model - Cloud and Self-Managed is out! Experience the power of flexible hosting today

More videos:

  • Demo - MirrorFly Collaboration Solution That Fits All Interactive Purposes!
  • Demo - Real Time Video Conferencing API & SDK
  • Demo - CONTUS MirrorFly - A Leading In App Chat APIs & SDKs
  • Demo - Webinar - Low-code Chat APIs: A Lean Approach in 2023!

Category Popularity

0-100% (relative to SolarWinds Service Desk and MirrorFly)
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100
Service Desk
100 100%
0% 0
Chat SDK
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and MirrorFly

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.

MirrorFly Reviews

  1. How our remote offices use MirrorFly to remain connected

    We use MirrorFly as our primary inter team communication tool. We have integrated a number of platforms that easily work within the tool as well as with in-platform call features. We have also created channels wherein, we can communicate product or department specific information. Even we have utilized it in a variety of social channels to share music, videos and lately, photos, and ideas.

    🏁 Competitors: CometChat, EnableX.io
    👍 Pros:    Notifications|Great communication
    👎 Cons:    No automatic message
  2. Good solution

    A Single Solution for all your communication needs

  3. Great Business Communication Tool

    It has been a great experience using MirrorFly. It is a valuable tool and I really like how we are able to communicate as a team and make it seem as if we are still working together in the office.

    🏁 Competitors: SendBird, Agora.io, PubNub
    👍 Pros:    1:1 chat - ability to have 1:1 conversations with team members. useful when working on a project together. team collaboration - ability to bring a project together and share with a team. group chat - ability to have one area/space where the team collaborates, shares ideas, and works together to communicate issues
    👎 Cons:    In my opinion, there is only one area to improve mirrorfly and that's the license models if you guys provide monthly subscription it will be more helpful to afford this solution

What are some alternatives?

When comparing SolarWinds Service Desk and MirrorFly, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Twilio - Brings voice and messaging to your web and mobile applications.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Slack - A messaging app for teams who see through the Earth!