MirrorFly VS Freshservice

MirrorFly Reviews

1. Hobbs

   | Working at Clearone | over 3 years ago
   How our remote offices use MirrorFly to remain connected

   We use MirrorFly as our primary inter team communication tool. We have integrated a number of platforms that easily work within the tool as well as with in-platform call features. We have also created channels wherein, we can communicate product or department specific information. Even we have utilized it in a variety of social channels to share music, videos and lately, photos, and ideas.

   🏁 Competitors: CometChat, EnableX.io

   👍 Pros:    Notifications|Great communication

   👎 Cons:    No automatic message
2. Karthick

   | Digital marketer at Pofi Technologies | over 3 years ago
   Good solution

   A Single Solution for all your communication needs

3. Gowtham

   over 3 years ago
   Great Business Communication Tool

   It has been a great experience using MirrorFly. It is a valuable tool and I really like how we are able to communicate as a team and make it seem as if we are still working together in the office.

   🏁 Competitors: SendBird, Agora.io, PubNub

   👍 Pros:    1:1 chat - ability to have 1:1 conversations with team members. useful when working on a project together. team collaboration - ability to bring a project together and share with a team. group chat - ability to have one area/space where the team collaborates, shares ideas, and works together to communicate issues

   👎 Cons:    In my opinion, there is only one area to improve mirrorfly and that's the license models if you guys provide monthly subscription it will be more helpful to afford this solution

Freshservice Reviews

MirrorFly mentions (0)

Freshservice mentions (3)

• Outlook Helpdesk Form

  If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago

• Low Hanging Fruit - Recommendations for Ticketing System????

  FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago

• SchoolDude as a help desk / ticketing system.

  If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago