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Salesforce Service Cloud VS VHT

Compare Salesforce Service Cloud VS VHT and see what are their differences


Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

VHT leads the way in voice and digital callback solutions for contact centers.
Salesforce Service Cloud Landing Page
Salesforce Service Cloud Landing Page
VHT Landing Page
VHT Landing Page

Salesforce Service Cloud details

Categories
Help Desk Customer Support Customer Service
Website salesforce.com  

VHT details

Categories
Call Management Voice Callbacks Cloud Contact Center Software
Website vhtcx.com  

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

VHT videos

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Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and VHT

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

VHT Reviews

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What are some alternatives?

When comparing Salesforce Service Cloud and VHT, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

LimeCall - The smartest way to generate and convert inbound leads instantly into qualified sales meetings and sales calls with Click-to-Call, Call Tracking, Voice Automation, and Call Scheduling.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho Desk - Industry's first context-aware Helpdesk Software

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

User reviews

Share your experience with using Salesforce Service Cloud and VHT. For example, how are they different and which one is better?

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