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Salesforce Service Cloud VS Upwork

Compare Salesforce Service Cloud VS Upwork and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Upwork logo Upwork

Forget the old rules. You can have the best people. Right now. Right here.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Upwork Landing page
    Landing page //
    2022-05-05

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Upwork videos

+ Add

Avoid Upwork! – Freelancers Beware: Upwork Review

More videos:

  • Review - Upwork Review (From Someone Who Made it Work)
  • Review - Why Upwork Is NOT Freelance - It's TERRIBLE for Workers | #grindreel
  • Review - The Hard Truth about Upwork: 5 Things I Wish I knew before starting Freelancing
  • Review - Upwork Review From a Top-Rated Freelancer: Upwork Pros & Cons
  • Review - I Spent 30 Days Freelancing on Upwork

Category Popularity

0-100% (relative to Salesforce Service Cloud and Upwork)

Salesforce Service Cloud

Upwork

Help Desk
100 100%
Help Desk
0% 0
Work Marketplace
0 0%
Work Marketplace
100% 100
Customer Support
100 100%
Customer Support
0% 0
Freelance Marketplace
0 0%
Freelance Marketplace
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Upwork

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Upwork Reviews

  1. Upwork is unmatched

    Although this app, sometimes gets me to my worst... I think it's only fair to call them the best work from home site.

Upwork Competitors Breakdown: 14 Sites Like Upwork for Businesses & Freelancers
✅ Upwork’s strengths, weaknesses, and issues;✅ What do websites like Upwork offer to compete against it (for example, Upwork time tracking);✅ Which Upwork competitors to turn to with your specific needs.
Source: everhour.com
The 10 Best Alternatives to Upwork
With its emphasis on quality, easy collaboration, and specialized talent, Twine provides an alternative to Upwork for businesses looking for expert freelancers for any size project. Thanks to its free job posts, Twine can be a more cost-effective choice compared to Upwork. Businesses can access quality freelancing services without the lofty price tag. It has some...
Source: www.twine.net
UPWORK ALTERNATIVES: THE 10 BEST PLATFORMS FOR FINDING FREELANCERS
According to Megan Overholt, who made over $600,000 on the platform, taking your client off-platform early without paying the conversion fee (roughly 12% of the freelancer’s estimated annual earnings on Upwork) can result in a permanent suspension of your Upwork account. While this fee provides access to various features and services, it can eat into your overall income and...
Source: medium.com
Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
Another excellent justification for using Upwork is safety. Regardless of the nature of your contract, Upwork ensures that you receive precisely what you paid for. Upwork records random images of your hire’s screen while working on hourly assignments to help you keep tabs on their progress.
Source: digitalconqurer.com
The best freelance websites: Find jobs and remote work
Upwork is great for jobs both domestic and international. You can make a free profile to advertise your skills, and then you can either wait for jobs to find you, or you can take a more proactive stance to find and apply to jobs yourself. Upwork uses a currency called Connects that allows you to apply to jobs. Connects are refreshed on a monthly basis, and up to 200 can roll...
Source: www.zdnet.com

Social recommendations and mentions

Based on our record, Upwork seems to be more popular. It has been mentiond 330 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Upwork mentions (330)

  • I was an actual shill for 9 months, AMA
    If you are learning web development, goto upwork.com and start doing projects. Your old projects & code is a lot more valuable than some references from a company. Source: 6 months ago
  • Insulin pens are driving me bonkers
    I just wanted to say, for anyone reading this far: this is the sort of thing you can hire a programmer to whip up for you to carry around on your phone. u/dark_rug just up and did it, but for anybody else finding themselves with a little spreadsheet to do calculations that they want to work on their phone or in the browser, you can go to a service like upwork.com and put out a request for bids from contract... Source: 6 months ago
  • Freelancing as a Civil Engineer!
    Hello, I'm in need of some extra money for the holidays, and looking to find freelance work. I'm a PE licensed in NC & SC. I haven't had much luck with upwork.com. I've submitted proposals to the few jobs posted in NC/SC but haven't had a proposal accepted. Source: 6 months ago
  • Almost got scammed AGAIN within 2 weeks of first scam
    DO NOT take job offers from Justin Hill on upwork.com, he is not real. Source: 6 months ago
  • Remodel App?
    I recommend upwork.com. Load your project, people from around the bid on it. I have had great experience every time I use it. Source: 11 months ago
View more

What are some alternatives?

When comparing Salesforce Service Cloud and Upwork, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freelancer.com - Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fiverr - One marketplace, millions of professional services.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Toptal - Hire the Top 3% of Freelance Talent®. Toptal is an exclusive network of the top freelance software developers, designers, finance experts, product managers, and project managers in the world.

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