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Salesforce Service Cloud VS Teramind

Compare Salesforce Service Cloud VS Teramind and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Teramind logo Teramind

Teramind provides a user-centric security approach for monitoring.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Teramind Landing page
    Landing page //
    2023-09-12

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Teramind videos

+ Add

Teramind Review

More videos:

  • Review - Teramind in 10 minutes: Know your insiders! - Employee Monitoring Software | DLP | UAM | UEBA
  • Review - Teramind UAM product overview: Employee monitoring and User Entity Behavior Analytics (UEBA)

Category Popularity

0-100% (relative to Salesforce Service Cloud and Teramind)

Salesforce Service Cloud

Teramind

Help Desk
100 100%
Help Desk
0% 0
Time Tracking
0 0%
Time Tracking
100% 100
Customer Support
100 100%
Customer Support
0% 0
Web Security
0 0%
Web Security
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Teramind

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Teramind Reviews

We have no reviews of Teramind yet.
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What are some alternatives?

When comparing Salesforce Service Cloud and Teramind, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AuthAnvil - AuthAnvil software is an integrated identity and access management tool designed to help IT managers service their networks, infrastructure network, and ensure that devices are safe and secure at all times. Read more about AuthAnvil.

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