Software Alternatives, Accelerators & Startups

Salesforce Service Cloud VS SnapShooter

Compare Salesforce Service Cloud VS SnapShooter and see what are their differences

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

SnapShooter logo SnapShooter

Backups for servers, databases and applications. Leading backup provider for DigitalOcean Snapshots, as well providing backups for databases like MySQL, PostgreSQL and MongoDB. Used my thousands of businesses backuping Petabytes worth of data.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • SnapShooter Landing page
    Landing page //
    2022-08-18

Key Features

We have a free account for daily backups of one droplet!

  • Snapshot replication (We will copy your snapshots to a second region)
  • Timezone and schedule support
  • Hourly, Daily, Weekly and Monthly retention policies
  • Volume Backups (not offered by DigitalOcean)
  • Manage Multiple DigitalOcean accounts

If you use this link, you can get 10% off https://snapshooter.io?ref=5yc1u

SnapShooter

$ Details
freemium $14.0 / Monthly (3 Daily Backups)
Release Date
2017 February

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

SnapShooter videos

SnapShooter Introduction

Category Popularity

0-100% (relative to Salesforce Service Cloud and SnapShooter)
Help Desk
100 100%
0% 0
Backup And Disaster Recovery
Customer Support
100 100%
0% 0
Backup Automation
0 0%
100% 100

User comments

Share your experience with using Salesforce Service Cloud and SnapShooter. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and SnapShooter

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

SnapShooter Reviews

  1. Excellent backup service

    By far the best backup service I've used. Reasonably simple to use but also extremely powerful. Support is excellent and the Snapshooter team have been highly responsive and are pro-active in adding new features and backup "recipes" for common scenarios. Once you're comfortable with the process, setting up a new server connection and backup jobs takes just a few minutes.

    🏁 Competitors: dropmysite, BackupSheep
    👍 Pros:    Good UI|Great customer support|Supports many cloud storage|Easy to use
    👎 Cons:    Long lists of jobs unwieldy
  2. Backup with clarity

    Backups, done.

    A good range of options for backups of files to config and previous databases and much more. Only use a handful of integrations. Lots of options around scheduling.

    All administered from an easy to use web interface.

    Use their storage or your own is flexible to ensure multiple copies reside.

    Restore is good too, that’s quite important I’m told ;) clear to see steps needed.

    The support is great and responsive too.

    My con is in the context of wanting certain integrations without the rest of the higher plan features. It’s a minor niggle really :)

    👍 Pros:    Ease of use|Clean ui|Support team always ready|Reliable|Reports
    👎 Cons:    Costly pro plan
  3. Great Product for all types of Backups!

    I've had Snapshooter for a year and backup all kinds of data from different platforms. Simple to set up, multiple backup destinations, and simple alerting. The founder listens to his users and implements most feature requests!

    🏁 Competitors: CloudBerry Backup
    👍 Pros:    Easy to use|Can create teams|Multiple storage providers|Email notifications|Support community
    👎 Cons:    Can't backup everything

Social recommendations and mentions

Based on our record, SnapShooter seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

SnapShooter mentions (7)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    SnapShooter — Backup solution for DigitalOcean, AWS, LightSail, Hetzner, and Exoscale, with support for direct database, file system and application backups to s3 based storage. Provides a free plan with daily backups for one resource. - Source: dev.to / 4 months ago
  • Automating Backups and other Maintenance Tasks
    For backups I really really like https://snapshooter.com. Source: about 1 year ago
  • Sometimes my MariaDB server gets stuck (stops inserting) after snapshotting, any idea what's going on?
    I run daily snapshots on my Hetzner VPS with https://snapshooter.com (it just triggers a shapshot daily via Hetzner API, I do it while the server is running), and sometimes the snapshotting absolutely wrecks my server:. Source: almost 2 years ago
  • How are you managing database backups? Do you use any service for it?
    You should have a look at SnapShooter (https://snapshooter.com). I wouldn't risk losing my customer's data! Source: about 2 years ago
  • What backup solution do you use?
    Https://snapshooter.com/ is a reasonably priced backup solution which might be worth checking out. Source: about 2 years ago
View more

What are some alternatives?

When comparing Salesforce Service Cloud and SnapShooter, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SimpleBackups - Remove backups from your to-do list in 2 minutes. Automate all your server, database, website, snapshot, and cloud storage backups. Works with any Provider including DigitalOcean, AWS, Google Cloud, Azure, Dropbox, Vultr, Exoscale, OVH, and more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Weap.io - Hourly to daily backups for your DigitalOcean Droplets and Volumes. Simple, secure and inexpensive.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Datashelter - Automate backups for your files and databases(MySQL, PostgreSQL, MongoDB) in just a few clicks