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Salesforce Service Cloud VS Remote Desktop Manager

Compare Salesforce Service Cloud VS Remote Desktop Manager and see what are their differences

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AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Remote Desktop Manager logo Remote Desktop Manager

Remote Desktop Manager is a remote connection and password management platform for IT pros trusted by more than 300 000 users in 130 countries.‎Add-ons - Remote Desktop .
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Remote Desktop Manager Landing page
    Landing page //
    2022-02-02

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Remote Desktop Manager videos

+ Add

5 Reasons Why You Shouldn’t Use Remote Desktop Manager (vlog)

More videos:

  • Review - Overview - Remote Desktop Manager

Category Popularity

0-100% (relative to Salesforce Service Cloud and Remote Desktop Manager)

Salesforce Service Cloud

Remote Desktop Manager

Help Desk
100 100%
Help Desk
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100
Customer Support
100 100%
Customer Support
0% 0
Remote PC Access
0 0%
Remote PC Access
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Remote Desktop Manager. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Remote Desktop Manager

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Remote Desktop Manager Reviews

Best remote desktop software of 2021: Paid and free choices for businesses
Remote Desktop Manager is a powerful remote computer access program offering scalable solutions for large businesses. It’s compatible with both Android and iOS devices and comes with a selection of impressive security features.
Source: www.techradar.com

What are some alternatives?

When comparing Salesforce Service Cloud and Remote Desktop Manager, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

mRemoteNG - mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

join.me - Instant screen sharing. Instant Aha!

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