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Salesforce Service Cloud VS TeamViewer

Compare Salesforce Service Cloud VS TeamViewer and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

TeamViewer logo TeamViewer

TeamViewer lets you establish a connection to any PC or server within just a few seconds.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • TeamViewer Landing page
    Landing page //
    2023-05-10

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

TeamViewer videos

+ Add

Teamviewer Remote Access - How to use and Review

Category Popularity

0-100% (relative to Salesforce Service Cloud and TeamViewer)

Salesforce Service Cloud

TeamViewer

Help Desk
100 100%
Help Desk
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100
Customer Support
100 100%
Customer Support
0% 0
Remote PC Access
0 0%
Remote PC Access
100% 100

User comments

Share your experience with using Salesforce Service Cloud and TeamViewer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and TeamViewer

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

TeamViewer Reviews

  1. First Organization

    TeamViewer is a beginner-friendly, feature-rich remote desktop management tool that boasts exceptional security features, an intuitive user interface, and a great selection of extra screen sharing and conferencing tools.

    🏁 Competitors: Microsoft Teams, AnyDesk
    👍 Pros:    Beginner-friendly interface
    👎 Cons:    Could be expensive for some
Top Remote Desktop Software for Gaming
TeamViewer is one of the most well-known remote desktop software worldwide. As one of the fastest remote desktop for gaming solutions, TeamViewer is unique in delivering support in more than 30 languages.
Source: cloudzy.com
10 Best Teamviewer Alternatives
The first remote access program that comes to mind when looking for an alternative to Teamviewer is Anydesk. The office of this company is also located in Germany and it is believed that the founders of Anydesk are former employees of Teamviewer.
Source: medium.com
Top 10 Duet Display Alternatives (Free and Paid) Reviewed | 2022
Duet Display vs TeamViewer: The app allows you to monitor devices remotely and is a bit different than Duet Display Therefore, it is obvious that you can use Team Viewer to add a second screen to your computer. The process is quite simple as you just need to download and install the app and you can remotely transfer the screen.
Source: mediapeanut.com
Top 10 Android Remote Access Tools
TeamViewer is considered by many to be the best remote access software Android users can obtain. The tool requires a bit more effort to set it up, but the advanced feature set and performance make it worth your time. While the free version is stable for personal use, businesses that want to implement TeamViewer need to purchase a paid subscription. The tool is great for...
Source: www.helpwire.app
15 Best Parsec Alternatives [Remote Desktop Tools] in 2022
TeamViewer is an app that allows remote access and control to any desktop and mobile platform. It gives you access to any computer or mobile device and allows you to operate them as if you are there. It is a great alternative to Parsec as you can access your gaming PC through your mobile phone or any device of your choice and will be able to play your games from there easily.
Source: phreesite.com

What are some alternatives?

When comparing Salesforce Service Cloud and TeamViewer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

join.me - Instant screen sharing. Instant Aha!

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