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Salesforce Service Cloud VS PlanBox

Compare Salesforce Service Cloud VS PlanBox and see what are their differences

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Ideanote is the #1 rated Idea Management solution for companies of all sizes. Collect, develop and manage more of the right ideas from customers and employees to drive your growth. featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

PlanBox logo PlanBox

Finally an agile management tool all teams can share, whether Scrum-savvy or not.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • PlanBox Landing page
    Landing page //
    2023-07-17

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

PlanBox videos

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Why Planbox?

More videos:

  • Review - Planbox AI for Innovation

Category Popularity

0-100% (relative to Salesforce Service Cloud and PlanBox)

Salesforce Service Cloud

PlanBox

Help Desk
100 100%
Help Desk
0% 0
Idea Management
0 0%
Idea Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

Share your experience with using Salesforce Service Cloud and PlanBox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and PlanBox

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

PlanBox Reviews

18 Best Idea Management Software to Facilitate Innovation 2023
Planbox is an agile suite of products that integrate customer feedback and bug reports with common project management tools to help teams manage ideas, resources, and tasks.
Source: clickup.com
6 JIRA Alternatives for Your Dev Team
Planbox is an AI-powered innovation management platform that includes project management tools to help developers and project teams streamline their workflows and get more done. The platform includes project management tasks and issue tracking with work management tools that ease team-wide collaboration. Status updates on tasks automatically trigger notifications to the...
Source: technologyadvice.com

What are some alternatives?

When comparing Salesforce Service Cloud and PlanBox, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sideways 6 - Sideways 6 is the best way to involve your employees in innovation.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rever - Rever is an idea management platform that is built for companies and businesses related to food processing and packaging.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Crowdicity - Idea management software for smart organizations.

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