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Salesforce Service Cloud VS Lucky Orange

Compare Salesforce Service Cloud VS Lucky Orange and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Lucky Orange logo Lucky Orange

Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Lucky Orange Landing page
    Landing page //
    2023-07-05

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Lucky Orange videos

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Get to know Lucky Orange

More videos:

  • Review - Website Optimization Tool / Increase Website Conversion / Heatmaps with Lucky Orange
  • Review - Lucky Orange vs Hotjar: Conversion Optimization Software Comparison #MartechTuesday

Category Popularity

0-100% (relative to Salesforce Service Cloud and Lucky Orange)

Salesforce Service Cloud

Lucky Orange

Help Desk
100 100%
Help Desk
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
Customer Support
78 78%
Customer Support
22% 22
Analytics
0 0%
Analytics
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Lucky Orange. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Lucky Orange

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Lucky Orange Reviews

10 Best Hotjar Alternatives & Competitors in 2023
The eighth option on our list of Hotjar alternatives is Lucky Orange. Features of this tool include session recordings, dynamic heatmaps, insights, live chat, conversion funnels, form analytics, surveys, visitor profiles, and pop-up announcement.
Source: www.socialpros.co
Best 10 Session Replay Tools and Software
Lucky Orange’s real-time analytics dashboard determines the number of your visitors, keywords, regions, and languages. Session recording and dynamic heatmap of this session replay tool will allegedly allow you to capture every visitor’s interaction. Moreover, there is an optional card you can add to the analysis on Lucky Orange’s dashboard. These cards or filters include...
Source: www.socialpros.co
10 Best Inspectlet Alternatives 2022
Lucky Orange is a complete set of usability analysis and optimization tools for your online store. This alternative will help you answer why your website visitors don’t become customers.
Source: www.plerdy.com
Oribi Alternatives. If you’re looking for a tool like… | by Trapica Content Team | Trapica | Medium
If you could choose a new tool through name alone, we’re pretty sure most people would choose this one. Of course, this selection method isn’t exactly wise. Instead, we’ll tell you that Lucky Orange offers lots of useful marketing tools. We’ve broken down some valuable options below:
Source: medium.com
10 Best Hotjar Alternatives You Should Use
Just like Hotjar, Lucky Orange also creates an automatic recording of every visitor. Thanks to the segment recordings, you can conveniently find out why users are dropping off. On the heatmaps front, it’s just up to the mark (if not better), allowing you to check out how visitors read and interact with your website.
Source: beebom.com

Social recommendations and mentions

Based on our record, Lucky Orange seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

Lucky Orange mentions (3)

What are some alternatives?

When comparing Salesforce Service Cloud and Lucky Orange, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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