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Salesforce Service Cloud VS KeySurvey

Compare Salesforce Service Cloud VS KeySurvey and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

KeySurvey logo KeySurvey

KeySurvey provides survey and questionnaire tools.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • KeySurvey Landing page
    Landing page //
    2021-12-18

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

KeySurvey videos

No KeySurvey videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Salesforce Service Cloud and KeySurvey)

Salesforce Service Cloud

KeySurvey

Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Support
100 100%
Customer Support
0% 0
Online Services
0 0%
Online Services
100% 100

User comments

Share your experience with using Salesforce Service Cloud and KeySurvey. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and KeySurvey

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

KeySurvey Reviews

Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
Key Survey by WorldApp offers robust features that can fulfill the needs of even large enterprises. Its interface is simple and neat which makes it easy to understand and navigate. Plus, the app makes it intuitive and easy to create surveys. Key Survey offers a range of survey solutions to help you collect feedback from targeted respondents. These solutions include customer...
Source: financesonline.com

What are some alternatives?

When comparing Salesforce Service Cloud and KeySurvey, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zonka Feedback - Top feedback app designed to collect customer feedback on iPad & Android tablets, Online Surveys on Website, Mobile, Email & SMS. Track NPS & Other Metrics.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

piHappiness - A complete customer feedback app offering real-time feedback via emoticons. Our Custom feedback software captures core human insights in mere 30 seconds.

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