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Salesforce Service Cloud VS Fleetio

Compare Salesforce Service Cloud VS Fleetio and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Fleetio logo Fleetio

Easily manage vehicles and equipment with Fleetio, a modern fleet management software.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Fleetio Landing page
    Landing page //
    2022-08-15

Fleetio's suite of cloud- and mobile-based fleet management solutions enables fleets of all sizes to automate fleet operations and manage asset lifecycles. Users can instantly access and update data regarding planned and unplanned maintenance, fuel, drivers, inspections, parts and much more. Fleetio improves communication and streamlines issue resolution with its mobile apps, email notifications and reminders. Fleetio also integrates with telematics solutions for automated odometer updates, DTC handling and fuel location reporting and pairs with fuel cards to automatically log transaction data at fuel up. Fully optimize your fleet by giving fleet managers, drivers, technicians, parts managers and other personnel access to the tools and information they need anytime, anywhere.

Salesforce Service Cloud features and specs

No features have been listed yet.

Fleetio features and specs

  • Fleet Management: Yes
  • Fleet Maintenance: Yes
  • Fuel Management: Yes
  • Preventive Maintenance: Yes
  • Parts Management: Yes
  • Inventory Managment: Yes
  • Inspection Management: Yes
  • Work Orders: Yes

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Fleetio videos

+ Add

Fleetio Product Demo: a modern fleet management solution

More videos:

  • Review - Fleetio Go: Vehicle Inspections Walk Through
  • Review - Equipment Management Software: The best system for managing equipment | Fleetio

Category Popularity

0-100% (relative to Salesforce Service Cloud and Fleetio)

Salesforce Service Cloud

Fleetio

Help Desk
100 100%
Help Desk
0% 0
Fleet Management And Logistics
0 0%
Fleet Management And Logistics
100% 100
Customer Support
100 100%
Customer Support
0% 0
Work Order Management
0 0%
Work Order Management
100% 100

Questions and Answers

As answered by people managing Salesforce Service Cloud and Fleetio.

Who are some of the biggest customers of your product?

Fleetio's answer:

  • AAA
  • Asplundh
  • Boyle
  • Stanley Steemer

What's the story behind your product?

Fleetio's answer:

Fleetio launched in January 2012, and today thousands of people use Fleetio to manage hundreds of thousands of vehicles, equipment, parts, drivers and more. Over the years we've worked with fleets of 10 vehicles to many thousands, and our mission is still the same. We help organizations track, analyze and improve their fleet operations.

User comments

Share your experience with using Salesforce Service Cloud and Fleetio. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Fleetio

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Fleetio Reviews

We have no reviews of Fleetio yet.
Be the first one to post

What are some alternatives?

When comparing Salesforce Service Cloud and Fleetio, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Onfleet - Onfleet's delivery management software simplifies your local deliveries from start to finish, allowing you to focus more on what really matters.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Samsara - Samsara is a service provider that helps businesses in increasing their safety, efficiency, and sustainability in their operation, which power the economy.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

KeepTruckin - KeepTruckin is a trusted fleet management software program designed for the trucking industry.

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