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Salesforce Service Cloud VS Fiverr Business

Compare Salesforce Service Cloud VS Fiverr Business and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Fiverr Business logo Fiverr Business

Connect with vetted, talented freelancers that help you get every task done.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Fiverr Business Landing page
    Landing page //
    2023-08-04

Fiverr Business provides businesses with a marketplace of vetted, on-demand talent, comfortable team collaboration and project management tools, and a Business Success Manager that can help match users with the best talent.

Salesforce Service Cloud

Website
salesforce.com
$ Details
-
Platforms
-
Edit details

Fiverr Business

Website
pro.fiverr.com
$ Details
free
Platforms
Web Android iOS Windows Browser Google Chrome Mac OSX Linux Firefox Safari Cross Platform iPhone Internet Explorer Chrome OS
Edit details

Salesforce Service Cloud features and specs

No features have been listed yet.

Fiverr Business features and specs

  • Marketplace: Yes
  • Team Collaboration: Yes
  • Project Management: Yes
  • Task management: Yes
  • Customer Support: Yes
  • Centralized payments: Yes
  • Free Trial: Yes

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Fiverr Business videos

+ Add

What is Fiverr Business? with Fiverr Top-Rated Seller Joel Young

More videos:

  • Review - Fiverr Business Strategy Services - Seller Review

Category Popularity

0-100% (relative to Salesforce Service Cloud and Fiverr Business)

Salesforce Service Cloud

Fiverr Business

Help Desk
100 100%
Help Desk
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100
Customer Support
100 100%
Customer Support
0% 0
Education
0 0%
Education
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Fiverr Business. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Fiverr Business

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Fiverr Business Reviews

  1. Straightforward

    I used Fiverr Business to hire an animation artist for employee avatars and was really satisfied both with the turn around time and the feedback taken into consideration. Fiverr Business allows me to save gigs so my coworkers can see which freelancers we should work with again. We will be using this internally.

    🏁 Competitors: Upwork
    👍 Pros:    Easy to use|Quick response time|Free to sign up|Great for collaboration
    👎 Cons:    If you don't respond within 2 days project is automatically approved|Needed to supply very in depth brief for the freelancer to get it exactly how i wanted
Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
You are prepared to go once you have posted your profile and any available jobs or services. A notice to start working is sent to you when a customer purchases a project. Fiverr Business is a brand-new addition to the service that was made for teams and enables organizations to collaborate with skilled freelancers. There is also no need to be concerned if you are a new...
Source: digitalconqurer.com
The best freelance websites: Find jobs and remote work
Fiverr advertises that it has been used by over "11 million satisfied businesses" for freelance projects. It has an impressive client roster that includes notable companies like Facebook, Netflix, and Google. Through the Fiverr business plan, entire teams can use the platform to connect with freelancers who have proven business experience.
Source: www.zdnet.com
Best Freelancer.com Alternatives For Hiring Developers
For instance, it has a pro version that gives hirers access to thoroughly-vetted and verified talents. The vetting process in this version is very strict, and only a low percentage of freelancers pass it. Hence, you are sure of getting the very best. Another feature is Fiverr Business, where you will find specially curated talents supplied by a business success manager.
Source: www.ideamotive.co

What are some alternatives?

When comparing Salesforce Service Cloud and Fiverr Business, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

REEL UNLIMITED - Unlimited design subscription for startups

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

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