Software Alternatives, Accelerators & Startups
Register | Login

Salesforce Service Cloud VS Evergage

Compare Salesforce Service Cloud VS Evergage and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Evergage logo Evergage

Evergage's real time web personalization software can help you boost engagement, increase revenue and drive more conversions. Web personalization software that's easy to use.
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Evergage Landing page
    Landing page //
    2023-10-06

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Evergage videos

+ Add

Evergage Customer Data Platform

Category Popularity

0-100% (relative to Salesforce Service Cloud and Evergage)

Salesforce Service Cloud

Evergage

Help Desk
100 100%
Help Desk
0% 0
Analytics
0 0%
Analytics
100% 100
Customer Support
100 100%
Customer Support
0% 0
Email Marketing
0 0%
Email Marketing
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Evergage. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Evergage

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Evergage Reviews

We have no reviews of Evergage yet.
Be the first one to post

What are some alternatives?

When comparing Salesforce Service Cloud and Evergage, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Optimizely - A/B testing you'll actually use.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Loading...