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Salesforce Service Cloud VS Egnyte

Compare Salesforce Service Cloud VS Egnyte and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Egnyte logo Egnyte

Enterprise File Sharing
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09
  • Egnyte Landing page
    Landing page //
    2023-09-14

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Egnyte videos

+ Add

Egnyte File Sharing Demo

More videos:

  • Review - Egnyte vs Box: Enterprise Online File Storage and Syncing
  • Review - Power of Egnyte for Users

Category Popularity

0-100% (relative to Salesforce Service Cloud and Egnyte)

Salesforce Service Cloud

Egnyte

Help Desk
100 100%
Help Desk
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Salesforce Service Cloud and Egnyte. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Service Cloud and Egnyte

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Egnyte Reviews

13 Best Free Dropbox Alternatives for File Sharing
The Egnyte service offers many different payment tiers and plans, and many users like that they do not have to commit to long contracts, but can pay monthly for service. Current rates for Egnyte are about twenty five dollars per month on average for unlimited storage space with the service. Smaller packages can be arranged for casual users, personal accounts and small...
Source: brainyhubs.com

What are some alternatives?

When comparing Salesforce Service Cloud and Egnyte, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Drive - Access and sync your files anywhere

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dropbox - Online Sync and File Sharing

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.

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