Software Alternatives, Accelerators & Startups

Salesforce Chatter VS NICE inContact

Compare Salesforce Chatter VS NICE inContact and see what are their differences

Salesforce Chatter logo Salesforce Chatter

Salesforce Chatter provides a suite of collaboration features to any application built on Force.com.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Salesforce Chatter Landing page
    Landing page //
    2023-01-29
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Salesforce Chatter videos

Salesforce Chatter Overview and Demo | Salesforce

More videos:

  • Demo - Salesforce Chatter Overview and Demo
  • Tutorial - How to use Salesforce Chatter

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Salesforce Chatter and NICE inContact)
Task Management
100 100%
0% 0
Communication
6 6%
94% 94
Project Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce Chatter and NICE inContact

Salesforce Chatter Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Salesforce Chatter and NICE inContact, you can also consider the following products

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

EssentialPIM - EssentialPIM is a free Personal Information Manager that keeps up with the times and lets you manage appointments, tasks, notes, contacts, password entries and email messages across multiple devices and cloud applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

LinkedIn Premium - LinkedIn is a social network helping brands and professionals to connect, identify sales prospects, hire talent, and promote their business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.