Software Alternatives & Reviews

SAI360 VS PlayVox

Compare SAI360 VS PlayVox and see what are their differences

SAI360 logo SAI360

GRC Platforms

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • SAI360 Landing page
    Landing page //
    2020-02-04
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

SAI360 videos

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PlayVox videos

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to SAI360 and PlayVox)
Governance, Risk And Compliance
Communication
0 0%
100% 100
Security & Privacy
100 100%
0% 0
Work Management
0 0%
100% 100

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What are some alternatives?

When comparing SAI360 and PlayVox, you can also consider the following products

Oracle Risk Management Cloud - Oracle Risk Management helps to document risks and enforce controls as an integral part of your ERP Cloud deployment

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

OneTrust - Privacy Management Software

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

LogicGate - The LogicGate platform empowers businesses to build agile enterprise process applications that deliver workflow automation and process efficiency

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.