Software Alternatives, Accelerators & Startups

Safetica VS Vision Helpdesk

Compare Safetica VS Vision Helpdesk and see what are their differences

Safetica logo Safetica

We believe data protection should make running your business easier, not harder. Safetica protects companies against insider threats, offers data loss protection, and supports regulatory compliance.

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
  • Safetica Safetica Dashboard
    Safetica Dashboard //
    2024-04-11
  • Safetica Safetica Console Apps Dashboard
    Safetica Console Apps Dashboard //
    2024-04-11
  • Safetica Safetica Console Websites Dashboard
    Safetica Console Websites Dashboard //
    2024-04-11
  • Safetica How Safetica Works
    How Safetica Works //
    2024-04-11
  • Safetica Safetica Notification Sample
    Safetica Notification Sample //
    2024-04-11

Safetica is an integrated Data Loss Prevention (DLP) and Insider Risk Management (IRM) solution, which helps companies to identify, classify, and protect sensitive data as well as detect, analyze, and mitigate risks posed by insiders within an organization.

Safetica covers the following data security solutions:

✅ Data Classification: Safetica offers complete data visibility across endpoints, networks, and cloud environments. It classifies sensitive data using its Safetica Unified Classification, which combines analysis of file content, file origin and file properties.

✅ Data Loss Prevention: With Safetica, you can protect sensitive business- or customer-related data, source codes, or blueprints from accidental or intentional exposure through instant notifications and policy enforcement.

✅ Insider Risk Management With Safetica, you can analyze insider risks, detect threats, and mitigate them swiftly. Notifications about how to treat sensitive data can help raise awareness around data security and educate your users.

Workspace and behavior analysis provides an extra level of detail to detect internal risks. It also helps understand how employees work, print, and use hardware and software assets, thus enabling organizations to optimize costs and increase operational efficiency.

✅ Cloud Data Protection: Safetica can monitor and classify files directly during user operations, such as exports, uploads and downloads, opening files, copying files to a different path, uploading files via web browsers, sending files via email or IM apps, and others.

✅ Regulatory compliance: Safetica helps organizations detect violations and comply with key regulations and data protection standards including GDPR, HIPAA, SOX, PCI-DSS, GLBA, ISO/IEC 27001, SOC2 or CCPA.

  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

Safetica

Pricing URL
-
$ Details
paid Free Trial
Platforms
Mac OSX Windows Cloud
Release Date
2007 January

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

Safetica features and specs

  • Security audit: Yes
  • Office 365 file and email audit: Yes
  • Regulatory compliance audit: Yes
  • Workspace security audit: Yes
  • Content inspection classification: Yes
  • Detection of suspicious activities: Yes
  • Email and network protection: Yes
  • Devices and print protection: Yes
  • Remote work protection: Yes
  • Advanced data classification: Yes
  • Different remediation policies: Yes
  • Incident Shadow Copy: Yes
  • Workspace control: Yes
  • Safetica Zones: Yes
  • BitLocker encryption management: Yes
  • Endpoint cloud sync protection: Yes
  • Endpoint Office 365 protection: Yes
  • Azure information protection: Yes
  • Exchange Online protection: Yes
  • Multi-domain support: Yes
  • Workflow control: Yes
  • SIEM integration: Yes
  • FortiGate integration: Yes
  • Reporting API: Yes

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

Safetica videos

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Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Category Popularity

0-100% (relative to Safetica and Vision Helpdesk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Cyber Security
100 100%
0% 0
Customer Support
0 0%
100% 100

Questions and Answers

As answered by people managing Safetica and Vision Helpdesk.

What makes your product unique?

Safetica's answer

Safetica is the easiest to implement and integrate DLP and is very easy to use.

Why should a person choose your product over its competitors?

Safetica's answer

The implementation is fast and easy, and you don't need an extra employee to take care of the solution. It offers 300+ built-in templates in data classification and protection and automated reports.

How would you describe your primary audience?

Safetica's answer

Large enterprises and SMBs that want an effortless data protection solution. Safetica ensures your organization complies with all regulations, such as GDPR, HIPAA, PCI DSS, Law25, and more.

What's the story behind your product?

Safetica's answer

When Jakub Mahdal lost a USB flash drive with business data on it, he realized how vulnerable company documents can be. So he started creating a solution to keep sensitive data secure. In 2007, Safetica was born.

Who are some of the biggest customers of your product?

Safetica's answer

Hyundai, New Line Cinema, CreditOne Bank, Concept Medical, NAFFCO, TAS United

Which are the primary technologies used for building your product?

Safetica's answer

Microsoft Azure, .NET 6, Angular, C++, C#, Typescript, MS SQL

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Safetica and Vision Helpdesk

Safetica Reviews

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Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Safetica mentions (0)

We have not tracked any mentions of Safetica yet. Tracking of Safetica recommendations started around Sep 2022.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: over 2 years ago

What are some alternatives?

When comparing Safetica and Vision Helpdesk, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Netumo - Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Symantec Data Loss Prevention - Fully protect your data with the comprehensive detection technologies and unified policies of Symantec's industry leading Data Loss Prevention (DLP).

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community