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Rootly VS Halp

Compare Rootly VS Halp and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Rootly logo Rootly

Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

Halp logo Halp

Slack-first ticketing for internal helpdesk
  • Rootly Landing page
    Landing page //
    2022-07-31
  • Halp Landing page
    Landing page //
    2023-10-05

Rootly videos

No Rootly videos yet. You could help us improve this page by suggesting one.

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Halp videos

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Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Category Popularity

0-100% (relative to Rootly and Halp)

Rootly

Halp

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Slack
100 100%
Slack
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Rootly and Halp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rootly and Halp

Rootly Reviews

We have no reviews of Rootly yet.
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Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

Social recommendations and mentions

Based on our record, Rootly seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rootly mentions (14)

  • Grafana Labs launches free incident management tool in Grafana Cloud
    This looks great and cool to see more innovation in the space. We've been using Rootly https://rootly.com and love it. - Source: Hacker News / over 1 year ago
  • What’s the weirdest outage reason you dealt with throughout your career?
    This ultimately led me to build https://rootly.com/ to make managing incidents and outages easier :). Source: over 1 year ago
  • Ask HN: What are some examples of well-written post mortems?
    Roblox one is one of my favourite: https://blog.roblox.com/2022/01/roblox-return-to-service-10-28-10-31-2021/. FWIW - my company https://rootly.com/ builds a tool that helps automate postmortem write ups (e.g. Timeline creation, etc). - Source: Hacker News / over 1 year ago
  • We’re making our on-call calculator free
    Have you looked at https://rootly.com/ before? - Source: Hacker News / over 1 year ago
  • Ask HN: Do you have something you continually work on for years?
    My co-founder and I were working at Instacart and started building https://rootly.com/ (incident management on Slack) before turning it into a full-time job, building a team, and now working with some fantastic companies like Canva, Grammarly, Squarespace, OpenSea, etc! - Source: Hacker News / over 1 year ago
View more

Halp mentions (0)

We have not tracked any mentions of Halp yet. Tracking of Halp recommendations started around Mar 2021.

What are some alternatives?

When comparing Rootly and Halp, you can also consider the following products

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ResQ Labs - Manage and resolve incidents in Slack.

Roby - Refreshingly simple helpdesk for Slack & Teams users

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

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