Software Alternatives & Reviews

Halp VS incident.io

Compare Halp VS incident.io and see what are their differences

Halp logo Halp

Slack-first ticketing for internal helpdesk

incident.io logo incident.io

Create, manage and resolve incidents directly in Slack. Leave the rest to us.
  • Halp Landing page
    Landing page //
    2023-10-05
  • incident.io Landing page
    Landing page //
    2023-07-20

incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.

Halp

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-

incident.io

$ Details
paid Free Trial $16.0 / Monthly (per incident responder)
Platforms
Web Mobile

Halp videos

Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

incident.io videos

How incident.io works | incident.io demo

Category Popularity

0-100% (relative to Halp and incident.io)
Customer Support
100 100%
0% 0
Incident Management
0 0%
100% 100
CRM
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Halp and incident.io

Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

incident.io Reviews

We have no reviews of incident.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, incident.io seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Halp mentions (0)

We have not tracked any mentions of Halp yet. Tracking of Halp recommendations started around Mar 2021.

incident.io mentions (31)

  • Incident Write-ups
    There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: 12 months ago
  • Seeking Opinions on Atlassian Statuspage Alternatives
    My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: about 1 year ago
  • What was the biggest or most interesting incident you worked on?
    We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: about 1 year ago
  • rootly Vs firehydrant, any experience?
    Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: about 1 year ago
  • Postmortems, tracking and keeping them
    I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Halp and incident.io, you can also consider the following products

Roby - Refreshingly simple helpdesk for Slack & Teams users

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

PagerDuty - Cloud based monitoring service