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Rootly VS Freshworks

Compare Rootly VS Freshworks and see what are their differences

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Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues. featured
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Rootly logo Rootly

Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

Freshworks logo Freshworks

Delight your customers, from wherever you are
  • Rootly Landing page
    Landing page //
    2022-07-31
  • Freshworks Landing page
    Landing page //
    2023-07-22

Rootly videos

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Freshworks videos

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All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

Category Popularity

0-100% (relative to Rootly and Freshworks)

Rootly

Freshworks

Developer Tools
100 100%
Developer Tools
0% 0
CRM
0 0%
CRM
100% 100
Slack
100 100%
Slack
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rootly and Freshworks

Rootly Reviews

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Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Rootly seems to be a lot more popular than Freshworks. While we know about 14 links to Rootly, we've tracked only 1 mention of Freshworks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rootly mentions (14)

  • Grafana Labs launches free incident management tool in Grafana Cloud
    This looks great and cool to see more innovation in the space. We've been using Rootly https://rootly.com and love it. - Source: Hacker News / over 1 year ago
  • What’s the weirdest outage reason you dealt with throughout your career?
    This ultimately led me to build https://rootly.com/ to make managing incidents and outages easier :). Source: over 1 year ago
  • Ask HN: What are some examples of well-written post mortems?
    Roblox one is one of my favourite: https://blog.roblox.com/2022/01/roblox-return-to-service-10-28-10-31-2021/. FWIW - my company https://rootly.com/ builds a tool that helps automate postmortem write ups (e.g. Timeline creation, etc). - Source: Hacker News / over 1 year ago
  • We’re making our on-call calculator free
    Have you looked at https://rootly.com/ before? - Source: Hacker News / over 1 year ago
  • Ask HN: Do you have something you continually work on for years?
    My co-founder and I were working at Instacart and started building https://rootly.com/ (incident management on Slack) before turning it into a full-time job, building a team, and now working with some fantastic companies like Canva, Grammarly, Squarespace, OpenSea, etc! - Source: Hacker News / over 1 year ago
View more

Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: about 1 year ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 3 years ago

What are some alternatives?

When comparing Rootly and Freshworks, you can also consider the following products

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ResQ Labs - Manage and resolve incidents in Slack.

Drift - A messaging app that helps you grow your business.

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.

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