Freshworks
Intercom
Drift
WebGazer
UptimeRobot
Oh Dear!
Zendesk
Hyperping
incident.io
FireHydrant.io
PagerDuty
Rootly
ResQ Labs
Zapier
Actioner
All Quiet
incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.
Freshworks incident.ioBased on our record, incident.io seems to be a lot more popular than Freshworks. While we know about 31 links to incident.io, we've tracked only 1 mention of Freshworks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: over 1 year ago
I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: almost 3 years ago
There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: about 1 year ago
My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: about 1 year ago
We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: over 1 year ago
Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: over 1 year ago
I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.
Drift - A messaging app that helps you grow your business.
PagerDuty - Cloud based monitoring service
WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.
Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.
