Software Alternatives, Accelerators & Startups

Rocket.Chat VS LiveHelpNow

Compare Rocket.Chat VS LiveHelpNow and see what are their differences

Rocket.Chat logo Rocket.Chat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

LiveHelpNow logo LiveHelpNow

Customer Service & Live Chat
  • Rocket.Chat Landing page
    Landing page //
    2024-05-23
  • LiveHelpNow Landing page
    Landing page //
    2023-10-10

Rocket.Chat

$ Details
Release Date
2016 January
Startup details
Country
Brazil
Founder(s)
Gabriel Engel
Employees
50 - 99

Rocket.Chat videos

What does Rocket.Chat look like?

LiveHelpNow videos

What makes LiveHelpNow different

More videos:

  • Review - Livehelpnow live chat review
  • Review - LiveHelpNow 2013 Review by TopTenREVIEWS

Category Popularity

0-100% (relative to Rocket.Chat and LiveHelpNow)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Group Chat & Notifications
Help Desk
0 0%
100% 100

User comments

Share your experience with using Rocket.Chat and LiveHelpNow. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Rocket.Chat and LiveHelpNow

Rocket.Chat Reviews

We have no reviews of Rocket.Chat yet.
Be the first one to post

LiveHelpNow Reviews

8 Zendesk Alternatives to Rock Your Customer Service
LiveHelpNow is really less customer service software and more geared for companies using live chat to close sales. That said, it’s very well optimized for that task. One especially cool feature is that it tells you how your customer service stacks up against your competition who are also LiveHelpNow customers.

Social recommendations and mentions

Based on our record, Rocket.Chat seems to be more popular. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rocket.Chat mentions (65)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Rocket.Chat - Open-source communication platform with Omnichannel features, Matrix Federation, Bridge with others apps, Unlimited messaging, and Full messaging history. - Source: dev.to / 4 months ago
  • Alternatives List
    Rocket.Chat is an alternative to discord for companies and teams. Source: 12 months ago
  • Self hosting Rocket.chat
    I'm considering switching from Matrix / Element to rocket.chat for a small instance (< 10 people) I host for my friends. However there is something during the setup process that gives me pause:. Source: 12 months ago
  • Answer honestly: How many of you are gradually moving away from Discord to alternatives and how are you handling it?
    Depends on what do you exactly mean, but the obvious answers to this question are either: Revolt, Matrix(for instance, Element, etc.), Guilded, etc. I suppose rocket.chat and Slack could be considered as well. Source: about 1 year ago
  • Rocket.chat - docker compose
    Trying to setup rocket.chat in portainer. Can anybody post correct docker compose here? Source: about 1 year ago
View more

LiveHelpNow mentions (0)

We have not tracked any mentions of LiveHelpNow yet. Tracking of LiveHelpNow recommendations started around Mar 2021.

What are some alternatives?

When comparing Rocket.Chat and LiveHelpNow, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mattermost - Mattermost is an open source alternative to Slack.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.