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Rocket.Chat VS AzureDesk

Compare Rocket.Chat VS AzureDesk and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Rocket.Chat logo Rocket.Chat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!
  • Rocket.Chat Landing page
    Landing page //
    2023-04-19
  • AzureDesk Landing page
    Landing page //
    2018-09-30

Rocket.Chat videos

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What does Rocket.Chat look like?

AzureDesk videos

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AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Category Popularity

0-100% (relative to Rocket.Chat and AzureDesk)

Rocket.Chat

AzureDesk

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Rocket.Chat and AzureDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rocket.Chat and AzureDesk

Rocket.Chat Reviews

We have no reviews of Rocket.Chat yet.
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AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Rocket.Chat seems to be more popular. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rocket.Chat mentions (65)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Rocket.Chat - Open-source communication platform with Omnichannel features, Matrix Federation, Bridge with others apps, Unlimited messaging, and Full messaging history. - Source: dev.to / 3 months ago
  • Alternatives List
    Rocket.Chat is an alternative to discord for companies and teams. Source: 10 months ago
  • Self hosting Rocket.chat
    I'm considering switching from Matrix / Element to rocket.chat for a small instance (< 10 people) I host for my friends. However there is something during the setup process that gives me pause:. Source: 11 months ago
  • Answer honestly: How many of you are gradually moving away from Discord to alternatives and how are you handling it?
    Depends on what do you exactly mean, but the obvious answers to this question are either: Revolt, Matrix(for instance, Element, etc.), Guilded, etc. I suppose rocket.chat and Slack could be considered as well. Source: 11 months ago
  • Rocket.chat - docker compose
    Trying to setup rocket.chat in portainer. Can anybody post correct docker compose here? Source: 11 months ago
View more

AzureDesk mentions (0)

We have not tracked any mentions of AzureDesk yet. Tracking of AzureDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Rocket.Chat and AzureDesk, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Issuetrak - Issue tracking software for help desk and customer service

Mattermost - Mattermost is an open source alternative to Slack.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

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