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ReviewTrackers VS Survaider

Compare ReviewTrackers VS Survaider and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ReviewTrackers logo ReviewTrackers

Software that generates new customer reviews, engages your customers and lets you listen and...

Survaider logo Survaider

A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.
  • ReviewTrackers Landing page
    Landing page //
    2023-05-12
  • Survaider Landing page
    Landing page //
    2018-09-30

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

ReviewTrackers videos

+ Add

How to Use the ReviewTrackers App in the Hootsuite Dashboard

More videos:

  • Review - Learn what our customers had to say about ReviewTrackers
  • Review - Demo of ReviewTrackers

Survaider videos

+ Add

Walmart CX Journey with Survaider

More videos:

  • Review - Survaider - Customer Experience Management solution for businesses.
  • Review - FoundersGyan Episode 47 - How Survaider helps to decode textual reviews!

Category Popularity

0-100% (relative to ReviewTrackers and Survaider)

ReviewTrackers

Survaider

Reputation Management
100 100%
Reputation Management
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Customer Feedback
77 77%
Customer Feedback
23% 23

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ReviewTrackers and Survaider

ReviewTrackers Reviews

Review Generation Platforms: Which One Is Best for My Business?
Apart from gathering reviews, ReviewTrackers not only generates and track reviews, but it also collects positive commentaries from actual customers. It tracks every store location’s performance separately, helping business owners determine and address problems quickly. Its reporting and analytics tools allow you to assess performance as well as respond to online comments....
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
ReviewTrackers is the award-winning customer feedback software. It helps businesses transform the customer experience. The platform collects review data from 85+ review sites. Helping to enable brands to make data-driven decisions. ReviewTrackers helps busy professionals save time, money and resources. So they can focus on what matters most: their customers.
Source: referralrock.com

Survaider Reviews

We have no reviews of Survaider yet.
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What are some alternatives?

When comparing ReviewTrackers and Survaider, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

OptCulture - OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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