Software Alternatives & Reviews

ReviewTrackers VS PHPKB

Compare ReviewTrackers VS PHPKB and see what are their differences

ReviewTrackers logo ReviewTrackers

Software that generates new customer reviews, engages your customers and lets you listen and...

PHPKB logo PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.
  • ReviewTrackers Landing page
    Landing page //
    2023-05-12
  • PHPKB Landing page
    Landing page //
    2022-02-26

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves precious time wasted on searching for information. Its powerful group-based permission structure with private categories makes it easy to target and deliver, content to specific groups of knowledge base readers. With PHPKB, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. PHPKB provides a world-class authoring experience and can be easily customized to meet the needs of small to large scale enterprises.

Feature list of Knowledge Management Software - PHPKB

  1. WYSIWYG Editor with Markdown Support
  2. Review & Publish
  3. Category Manager
  4. Document Versioning & Rollback
  5. Internal Commenting (Collaboration)
  6. Backup (Both Database and Assets)
  7. Custom Domain Mapping (For Cloud Hosted Licenses)
  8. Intelligent Knowledge Base Search
  9. Design Customization and Branding
  10. Multilanguage Support with Automatic Content Replication

PHPKB

Website
phpkb.com
$ Details
paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox
Release Date
2006 January

ReviewTrackers features and specs

No features have been listed yet.

PHPKB features and specs

  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Yes
  • LDAP Integration: Yes
  • WYSIWYG Editor: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Categories: Yes
  • Articles: Yes
  • User Groups: Yes
  • Glossary: Yes
  • News & Announcements: Yes
  • Markdown: yes
  • Version Control: Yes
  • Cloud-based: Yes
  • Self Hosted: Yes
  • Self-Service: Yes
  • Multiple Languages: Yes
  • Comments: Yes
  • Feedback & Commenting: Yes

ReviewTrackers videos

How to Use the ReviewTrackers App in the Hootsuite Dashboard

More videos:

  • Review - Learn what our customers had to say about ReviewTrackers
  • Review - Demo of ReviewTrackers

PHPKB videos

How to use PHPKB

More videos:

  • Demo - Admin Area Overview

Category Popularity

0-100% (relative to ReviewTrackers and PHPKB)
Reputation Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Reviews
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ReviewTrackers and PHPKB

ReviewTrackers Reviews

Review Generation Platforms: Which One Is Best for My Business?
Apart from gathering reviews, ReviewTrackers not only generates and track reviews, but it also collects positive commentaries from actual customers. It tracks every store location’s performance separately, helping business owners determine and address problems quickly. Its reporting and analytics tools allow you to assess performance as well as respond to online comments....
Compare 31 of the Best Online Reputation Management Software Services
ReviewTrackers is the award-winning customer feedback software. It helps businesses transform the customer experience. The platform collects review data from 85+ review sites. Helping to enable brands to make data-driven decisions. ReviewTrackers helps busy professionals save time, money and resources. So they can focus on what matters most: their customers.

PHPKB Reviews

  1. Best Knowledge Base Management Solution

    Over the years, I’ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution I’ve encountered. It’s robust and full-featured, yet intuitive, fast and easy-to-use. Oh, and their customer support team is world class.

    🏁 Competitors: KnowledgeOwl, Freshdesk
    👍 Pros:    Document versioning|Easy user interface|Excellent features|Seo friendly|Data protection and security|Fully responsive|Unlimited readers|Publishing workflow|Single sign-on

What are some alternatives?

When comparing ReviewTrackers and PHPKB, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website